WHERE IT COMES FROM
Most providers have one half. Mplus has engineered both.
Experience Intelligence isn't a legacy operation bolting on AI. It isn't an AI startup with no operational depth. It's both, engineered as one.
25+ years listening & interacting
Enterprise operational depth and deep vertical knowledge of what to automate, what to assist, and what to own.
AI built inside, not bought
Technology in our DNA. AI developed within the group and accumulated over years, never acquired off the shelf.
One system, engineered together
Humans where judgment matters. AI where speed matters.
WHAT YOU GET
Advantages built into the structure. Not added on top.
A yes from IT, operations, and procurement. With no trade-offs.
Your data stays where it is
No cloud replication. Intelligence works inside your existing architecture. Your data never moves.
Live in weeks, not quarters
Low-friction integration, with measurable impact before the project ends.
Self-customizable
Prompt-based flow design lets your team adapt and improve the system — no engineering dependency.
Maximum observability
Every step logged, every decision visible in real time. The system explains itself.
Compliance isn't a feature for us. It's where we're built.
EU-headquartered, operating under EU regulatory standards. GDPR, plus the EU AI Act since August 2024. As enforcement tightens and procurement scrutinises AI governance, that's a structural advantage non-EU providers can't match with policy alone.
Your existing architecture
Your data — stays put. No migration. No third-party cloud. No transfer exposure.
GDPR
Aligned, by default
EU AI Act
In force since Aug 2024
EU-governed infrastructure
Operated by an EU-regulated company
No vendor lock-in
Your data architecture stays yours
AUDIT YOUR CX
Ready to leverage CX as your ultimate competitive advantage?
Schedule a free audit call to identify CX opportunities. No strings attached, let's talk customer experience.