WHY MPLUS
Built from the inside out.
25+ years of operations, then the AI.
What working here is actually like
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WHAT WE BELIEVE
Still inspired by People.
Now powered by AI.
AI handles speed and volume.
You will be ahead of the curve, not chasing it.
The values did not change. The scale did.
LOCATIONS
Check out our local pages
Africa
Poland
Banja Luka
Romania
Serbia
Croatia
Slovenia
Czech Republic
Slovakia
Georgia
Türkiye
Kosovo
GROWTH
50% of our current Managing Directors started in frontline CX roles
Internal Academy
Structured development across languages, AI tools, and leadership.
Cross-border mentorship
Geography is not a ceiling here.
Become a trainer
Teaching others accelerates your own development. It counts here.
AI upskilling
AI literacy for every role level, before you need it elsewhere.
HIRING PROCESS
What to expect when you apply
Every role has its own hiring journey. The team reviewing your application will let you know which steps are relevant and what to expect next.
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OPEN ROLES
Find the right role, in the right market.
Open roles across the group. Choose your country to see what is available.
Questions
The short ones are here. For anything else, ask below.
Not for every role. Each listing states what is needed. Multilingual is an advantage in most markets.
Graia is Mplus's AI capability company, built inside the business — not a third-party tool. It is deployed across most markets. For most roles, you will use it from early on. We train you on it, but you should expect it to be part of your day-to-day quickly.
Yes. Apply separately to each role, it does not affect your chances.
Visit the careers page for your location to see current opportunities. If there’s no suitable role right now, check back for new openings.
Yes. A previous application does not disqualify you. If your situation has changed, mention it.
Timelines vary by role and location. Your recruiter will share the expected steps and timing as the process moves forward.
Depends on the role. Each listing includes working model details. Ask your recruiter if it is not clear.