Skip to main content

Mplus Group Welcomes New Leadership in 2024

Zagreb, February 1, 2024 – Mplus Group, a leading European BPTO provider, has announced the appointment of two seasoned professionals to its leadership team, fortifying the Group’s commitment to excellence and innovation. Mplus Group is thrilled to welcome Paul Neumann as our new Group Executive Vice President for Strategic Accounts and Koda Skurzewski as our new Group Executive Vice President for Sales and Marketing.

Koda and Paul Mplus


Paul Neumann, Mplus's new Group Executive Vice President for Strategic Accounts, brings a wealth of knowledge to our team with over two decades of operational experience spanning both customer and provider perspectives. His extensive background in leading multinational teams across diverse industries, including travel, e-commerce, and finance, positions him perfectly to spearhead our operational and strategic initiatives.

Paul's primary focus will be consolidating efforts across key accounts, streamlining processes, and promoting best practice sharing within our global teams. Leading a dedicated group of global client service directors, Paul is poised to drive Mplus Group towards new heights. 

"I am thankful for the opportunity to join the Mplus Group. I look forward to building on the awesome success achieved over the last years with the super talented and highly engaged team members and colleagues from Mplus," Paul said.

Koda Skurzewski joins Mplus Group's management team and becomes the Group Executive Vice President for Sales and Marketing. She is a distinguished professional with an impressive background in BPO, technology, and customer experience. Koda's expertise extends to working with some of the world's largest companies, and her innovative approaches have created distinct competitive advantages.  

Now at the helm of our solution and sales professionals, Koda is fostering a culture of innovation, collaboration, and accountability. Excited about her new role, Koda said: "I am thrilled to take on my new role as Group EVP for Sales and Marketing at Mplus, a leading innovator in the business process and technology outsourcing sector. Mplus Group proves what can be achieved when we combine the power of information technology, creativity, credibility, and care for people. It’s an honor to join Mplus in this new capacity."

With Paul Neumann and Koda Skurzewski at the forefront of our leadership team, Mplus Group is well-positioned to achieve growth, innovation, and continued success in the year ahead. We look forward to the positive impact their expertise will have on our organization and the exceptional services we provide to our valued clients.