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0
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15000
+
Employees
300
+
Business Partners
25
+
Industries
57
Countries
62
Locations
32
+
Languages
About Mplus Georgia
Meritus Georgia Ilc, founded in 2022 and now rebranded as Mplus Georgia, proudly stands as a pivotal member of Mplus Group, the leading Business Process Technology Outsourcing (BPTO) organization in Southeast Europe. With a commitment to innovation and excellence, Mplus Georgia has rapidly grown to employ a dedicated team of over 100 professionals engaged in multiple projects. At Mplus Georgia, we embrace a flexible work culture, offering various working options including work from home, office-based, and soon, a hybrid model. As Mplus Georgia continues to expand, we envision an even more significant role within the Mplus Group, solidifying our position as a hub for cutting-edge business process technology outsourcing. Join us on this journey, where innovation, collaboration, and growth converge to shape the future of business process technology outsourcing.
With more than 20 years in customer service and business processes, we have a team of over 13,700 professionals across 57 countries and 32 languages. Beyond our services in multilingual communication worldwide, we also foster new international collaborations through our CX solutions, delivering top-quality services with our AI-integrated tech solutions across various industries.
Exceptional Customer Experience Services
CX Management
Our industry-specific solutions offer our partners customer experiences that are ahead of their time
- Inbound Calls
- Outbound Calls
- Live Chat
- Social Media
- Backoffice Support Services
- Collections
- Field Sales and Process Tracking
- Customer Acquisition
CX Technologies
With our innovative technologies, we enhance operational efficiency while improving the employee experience.
- AI Applications
- Request Management Systems
- Robotic Process Automations
- Digital Assistant Solutions
CX Consulting
Our expert teams and AI-supported solutions guide you through your customer experience journey.
- Digital Transformation Services
- Process Improvement and Development
- Customer Experience Transformation
Industries We Support
As the technology leader among call centers in Georgia, we deliver tailored CX solutions that enhance operational performance in every industry
Automotive
Banking & Finance
Retail & eCommerce
Telecom
Travel & Hospitality
Technology
Insurance
Logistics
Energy, Oil & Gas
Embark on your career path with Mplus by your side. Become a part of our expanding team and enjoy a range of benefits that designed to support your development.
Mplus Life
