About Mplus

Darko Horvat has more than 10 years of work experience in leading auditing and consulting companies, as well as tax consulting companies. He graduated from the University of Zagreb with a master's degree in business administration (MBA) and furthered his professional development at the prestigious Harvard University. Before joining Mplus, he worked as a senior manager at Deloitte Croatia and Deloitte USA, where he oversaw risk assessment, financial planning for clients of exceptional importance, execution planning and software development. Before being appointed to the position of President of the Management Board of Mplus Group, Horvat held the positions of Member of the Management Board of Mplus (Meritus ulaganja d.d.) and Member of the Management Board of Mplus Croatia.

After completing his studies in macroeconomics at the Faculty of Economics in Zagreb, Tomislav began his career at Deloitte, where he quickly progressed to leading teams on various projects, from banks to manufacturing companies in the region. After three years, he moved to Hrvatski Telekom, expanding his experience with shapeing, reporting, project management, and planning coordination for the entire HT group. In the summer of 2017, he joined the Mplus Group as the director of group controlling, where he also held the position of manager in the portfolio companies of the Mplus Group. At the beginning of 2019, he took over the position of executive operational director of Mplus Group with a focus on optimization, efficiency and further growth. He builds his further development path with dedicated work, creative personality and leadership abilities and advances to the position of CEO and Executive Director of the Mplus Group Management Board. In addition to all family and business obligations, Tomislav is also working on a doctorate in the field of geopolitics.

With over 25 years of experience in Business Process Outsourcing and Customer Experience Management, Raoul is a seasoned professional with a global perspective. He has led teams across Africa, Asia, the Americas, and Europe, accumulating invaluable insights and expertise along his journey.Raoul’s career began in 1998 at Foundever in Düsseldorf, and since then, he has held multiple senior leadership roles in Operations, Client Services, Human Resources and IT at renowned companies like Concentrix, Ionos, Straive and Transcom, making him a well-rounded industry expert.In his most recent position as Managing Director & COO Germany at Majorel, Raoul focused on establishing a standard operational framework while optimizing service delivery for efficacy, efficiency and excellence.Having joined Mplus in February 2023 Raoul leverages his vast expertise to lead the company’s operations in his region. Beyond the boardroom, he's an avid traveler, devoted family man, and a passionate tennis player.

Banu has 24 years of experience in the banking and consumer sectors, having previously held the position of CEO and CEO of CMC. Before joining CMC, she managed BPTO procurement for Finansbank for 8 years. She graduated in business administration from the Middle East Technical University.