Our CX Services
At Mplus, we power the most loved organizations, from startups to scale-ups. We’re behind the brilliance of digital transformation, bringing you a BPO experience that’s fueled by AI. What sets us apart? Our unmatched energy, agility, and nimbleness! We don’t just adapt; we innovate and elevate every customer interaction.
Inbound and Outbound
Customer Care
Voice, chat, email, or social? We’ve got it handled.
Sales
We deliver results.
Tech Support
With a foundation built upon 30 years of engineering excellence.
Backoffice
The help you need behind the scenes
Collection
Highest collection Rates in the industry
Social Media
Use the power of being social
Digital and omnichannel solutions
24/7 availability based on your customers’ needs
Agile implementation, best-in-class setup processes
Providing 360° customer feedback
Constantly filled international talent pool
Reduce process times and costs
Manage risks
Automated processes
Improve on digital best practices
Customized collection process
Early collection
Late collection support
Pre-legal collection skip tracing
Transparent approach
High convince rates & negotiation skills from multilingual experts