Team Members
Industries
Blue Chip Partners
Languages
Countries
Locations
Unleash the power of personalized service to make journeys as extraordinary as the destination
Linguistically and natively speaking agents at competitive cost
Full transparency on governance and performance management
Real time quality and efficiency monitoring
Agile delivery, scalability and flexibility
High-quality end-to-end service
Proactive diagnosis on the operation to increase efficiency
Turn every flight into a first-class experience with our end-to-end ecosystem solutions
Booking & Reservation
Rebooking Cancellation Funds
Baggage Check-in
Ticket Upgrades
Advance Seat Reservation
Passenger Receipt
Flight Status
Additional Service Offering
Parking Lot Reservation
Car Services For Children
Medical Companion Booking
Crisis Management
Duty Free Pre-Order Management
Baggage Claims
Miles & More Services
Refund Requests
Praise, Criticism, Concerns
Customer Satisfaction Surveys (CSAT)
Customized Services
All-in-One Solution
An all-in-one solution for passengers during their whole travel journey in cooperation with our partners
Proactive Communication
With the ability to integrate all systems, we can assist passengers and keep them informed about any details of their travel throughout the whole journey
VIP Services
VIP services for First & Business Class passengers with agents who receive special training on communication skills
Flexible Partnership Options
Establishing a partnership either by building the operation from scratch or taking over the existing operation
Digital Agents
Our product provides a powerful search on all content items with AI support, leveraging pre-defined library case studies to determine existing situation and provide best-fit solution
Video Calls
We make video calls in sign language for visually impaired and elderly people
Our unique services take us beyond being a contact center
We create 360° omnichannel communication solutions via personalized platforms to facilitate both customer and agent experience and to tap into customer insights and expectations to constantly improve satisfaction.
We provide an agile approach to transform your customer experience value chain into a digitalized, human-centered environment. We create software that digitizes the entire customer care journey under one roof.
Our holistic approach allows us to enhance our partners' operations and makes us a “one-stop-shop” through industry-leading expertise, cutting-edge technology, and continuous improvement culture.