As a global BPO leader with expertise across industries, we continuously innovate the BPO landscape with our CX services and AI-driven solutions. Would you like to discover what makes us the best-in-class global call center provider
Dive into our eBook to learn more about:
- Mplus’s AI-powered CX optimization ecosystem with all its components
- Buzzeasy’s AI-powered features
- Inspiring success stories from diverse industries
At a Turkish retail company:
30% Increase in First-Contact Resolution (FCR)
60% Increase in Customer Satisfaction
At a leading European bank:
80% Reduction in Approval Durations
30% Increase in Legacy Customer Satisfaction
At a European parcel delivery company:
50% Faster Return Processes
35% Decrease in Calls
At a Turkish construction company:
60% Decrease in Ticket Status Calls
40% Reduction in Customer Complaints
Download our eBook now to explore how Mplus helped its clients increase their first-call resolution rates, customer satisfaction scores, and more in their customer support operations!
