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BOSQAR INVEST Publishes Sustainability Report for 2023


  • BOSQAR d.d. (ZSE: BSQR), the holding company that together with its subsidiaries makes up BOSQAR INVEST (Group), published its Sustainability Report for the year ended December 31, 2023.


  • One year ahead of schedule, the Group achieved and exceeded the goals for 2024 when it comes to reducing greenhouse gas emissions and increasing representation of women in management positions, both key performance indicators (KPI) for its sustainability-linked bond (SLB).


Zagreb, July 1, 2024BOSQAR d.d. (ZSE: BSQR), the holding company that together with its subsidiaries makes up BOSQAR INVEST ("Group"), announced the publication of its 2023 Sustainability Report on Friday.

The report detailed the Group's achievements in environmental, social, and governance (ESG) initiatives throughout last year, highlighting progress made in relation to key performance indicators (KPIs) linked to the Group's sustainability-linked bond (SLB).

The achievement of KPI goals, verified by external auditors, relates to the reduction of greenhouse gas emissions and the increase of women in management teams.

The representation of women in management teams increased to 48% last year, which exceeded the goal of 47% for 2024 one year ahead of schedule. At the same time, the Group achieved a reduction of Scope 1 and Scope 2 greenhouse gas (GHG) emissions of 37.8% compared to the baseline year, 2021, also a year ahead of schedule. 

This reduction was accomplished through targeted measures and activities aimed at minimizing the environmental impact of the Group's operations. In 2023, 66% of the electricity consumed by the Group was generated from renewable resources, underscoring the Group's dedication to sustainable energy practices and reducing its carbon footprint.

In addition to our GHG emission reduction efforts, the Group has intensified its strategic initiatives to foster diversity, equality, and inclusiveness. 

Last year was also characterized by the launch of the Elevate Leadership Program, introduced in collaboration with the IEDC-Bled Business School.  The initiative focused on employee development and growth through comprehensive educational programs, fostering leadership and enhancing professional skills within the organization.

"We are extremely proud of the progress on our way to achieving an even greater level of sustainability. Important measures have been taken to realize our goals of reducing greenhouse gas emissions and increasing the representation of female members in management teams. We have made more significant use of renewable energy sources at the level of the entire Group and implemented a new diversity, equality, and inclusion policy. Also, the fact that the achievement of our goals has been confirmed by an external auditor ranks us among a select few business actors in Croatia. This 2023 report shows our commitment to ESG principles and highlights the significant steps we have taken to contribute to a fairer and more sustainable future. These accomplishments are a testament to the hard work and commitment of our entire team," Darko Horvat, the President of the Management Board at BOSQAR d.d., said.

The full 2023 BOSQAR INVEST Sustainability Report is available on the Group's website under Corporate Governance/Documents/Sustainability Reports.



BOSQAR INVEST (BOSQAR d.d. together with its subsidiaries) is a European leader that operates in the industries of contact center, information technology, employment services (HR), eCommerce, and, in the first half of 2024, it made a significant step forward through the establishment of a new food vertical (Future Food Solutions).

With an innovative business model, BOSQAR INVEST accelerated its expansion on the market with intensive organic growth and an M&A platform based on a buy-and-build strategy. Since 2016, 57 companies have been acquired and secured both a diversified portfolio of international clients within BPTO and HR business, as well as a growing number of customers when it comes to eCommerce and Food segments.

BOSQAR INVEST brings together four business verticals: the BPTO vertical (brand: Mplus), which consists of the company M Plus Croatia d.o.o. and its subsidiaries, the HR vertical and companies that operate as part of the Workplace Group and are holders of Manpower licenses for eight countries in the region, the eCommerce business vertical which under the brand name Eplus Ventures consists of companies that operate according to a common eCommerce business model and the newest, food vertical (Future Food Solutions).

In its ownership structure, BOSQAR INVEST brings together pension funds, institutional investors, international private equity funds, development institutions, and private investors. The BOSQAR INVEST business community consists of over 13,900 employees, and the group provides its services to clients who, in addition to Croatia, do business in 57 countries around the world.