Insights

Find actionable & inspiring insights for today and tomorrow

Darko Horvat

News 29.09.2023

Darko Horvat's Insights on Sustainable Finance & Green Bonds

Mplus

25.09.2023

Eplus Ventures: Mplus eCommerce Vertical Leadership Ambition

invitel-cover

News 14.09.2023

Invitel Rebrands as Mplus Germany

understanding-the-future-of-retail-banking-cover-image-min

Blog 08.09.2023

How Customer Preferences Shape the Future of Retail Banking

buzzeasy-brochure

05.09.2023

Your AI-Powered Partner for Customer Service

mplus

News 29.08.2023

Stjepan Orešković on Sustainability at Bled Strategic Forum

award

Blog 01.09.2022

Frost & Sullivan Honors Mplus Group as an Entrepreneurial Leader

ai-enhanced-cx

Blog 21.08.2023

Buzzeasy: AI-Powered Customer Contact Center Software

mplus

News 15.08.2023

Mplus Germany Set to Thrive With New Management Team

mplus

News 14.08.2023

Insights for Tomorrow's Business Landscape: Mplus Group Presents “Future Talks” with Global Thought Leaders

mplus

News 09.08.2023

Mplus Academy: Mentoring at the Speed of Trust

mplus

News 08.08.2023

Mplus Achieves Strong Revenue Growth of 52%

generative-ai-cover

Blog 03.08.2023

The Impact of Generative AI on the BPO Industry

News 02.08.2023

Mplus Revolutionizes Call Center Industry with AI

how-to-choose-the-best-bpo-cover

Blog 25.07.2023

Choosing the Best BPO Company for eCommerce Customer Service

Philipp Rösler

News 24.07.2023

Philipp Rösler: Newest Addition to Mplus Team

mplus

News 11.07.2023

Stjepan Orešković Triumphs: Nikola Tesla Award Winner

eng-website

News 04.07.2023

Mplus Unveils Exciting New Organizational Restructure

new

News 23.06.2023

Mplus sponsors conference "From Doomsday to New Optimism"

mplus

News 22.06.2023

Mplus Academy: Front Line Leaders Development Program

mplus

Blog 21.06.2023

How to Boost Contact Center Efficiency With Gamification

mplus

E-Book 20.07.2023

How to Unlock CX Success in Retail & E-Commerce

mplus

News 23.05.2023

Mplus Empowers Women: Excelling in Management Roles

mplus

News 30.03.2023

Mplus Elevate Leadership Development Program

Food Delivery Industry

Blog 27.04.2023

Beating the Odds: Solving Challenges in the Food Delivery Industry

German Regional Bank Mplus Use Case

Case Study 10.04.2023

97% First Call Resolution Made Possible with Mplus Solutions

Latest CX

E-Book 21.03.2023

Latest CX Trends to Unlock the Secrets to an Unmatched Customer Experience in 2023

fuar gorsel

News 20.03.2023

A Journey Into the Changing Customer Experience: CCW 2023

metaverse-blog

Blog 13.03.2023

Explained: Metaverse and the Future of CX

ai-metaverse-customer-support

Blog 13.03.2023

AI and Automation in Metaverse-Based Customer Support