Insights

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revolutionizing-telecom-cx

Blog 11.01.2024

Revolutionizing Telecom CX: 3 Strategies + Troubleshooting Magic

mplus

Blog 09.11.2023

Elevate Food Delivery Operations with Data-Driven Excellence

Mplus

Blog 29.09.2023

Buzzeasy: AI-Powered Multilingual Support Solution by Mplus

understanding-the-future-of-retail-banking-cover-image-min

Blog 08.09.2023

How Customer Preferences Shape the Future of Retail Banking

award

Blog 01.09.2022

Frost & Sullivan Honors Mplus Group as an Entrepreneurial Leader

ai-enhanced-cx

Blog 21.08.2023

Buzzeasy: AI-Powered Customer Call Center Software

generative-ai-cover

Blog 03.08.2023

The Impact of Generative AI on the BPO Industry

how-to-choose-the-best-bpo-cover

Blog 25.07.2023

Choosing the Best BPO Company for eCommerce Customer Service

mplus

Blog 21.06.2023

How to Boost Contact Center Efficiency With Gamification

Food Delivery Industry

Blog 27.04.2023

Beating the Odds: Solving Challenges in the Food Delivery Industry

metaverse-blog

Blog 13.03.2023

Explained: Metaverse and the Future of CX

ai-metaverse-customer-support

Blog 13.03.2023

AI and Automation in Metaverse-Based Customer Support

mplus

Blog

How to Thrive in a Remote Career in Customer Experience

Using Commerce

Blog

Using outsourcing to improve customer experience in e-Commerce

Strategy

Blog

Defining the Business of Experience: A Holistic Strategy

weighting

Blog

Weighing the Advantages and Disadvantages of Outsourcing

Blog

3 Golden Rules For More Engaged Customers