Skip to main content

Insights

Find actionable & inspiring insights for today and tomorrow

tg
News 02.08.2023

Mplus Revolutionizes Contact Center Industry with AI

how-to-choose-the-best-bpo-cover
Blog 25.07.2023

Choosing the Best BPO Company for eCommerce Customer Service

Philipp Rösler
News 24.07.2023

Philipp Rösler: Newest Addition to Mplus Team

mplus
News 11.07.2023

Stjepan Orešković Triumphs: Nikola Tesla Award Winner

eng-website
News 04.07.2023

Mplus Unveils Exciting New Organizational Restructure

new
News 23.06.2023

Mplus sponsors conference "From Doomsday to New Optimism"

mplus
News 22.06.2023

Mplus Academy: Front Line Leaders Development Program

mplus
Blog 21.06.2023

How to Boost Contact Center Efficiency With Gamification

mplus
E-Book 20.07.2023

How to Unlock CX Success in Retail & E-Commerce

mplus
News 23.05.2023

Mplus Empowers Women: Excelling in Management Roles

mplus
News 30.03.2023

Mplus Elevate Leadership Development Program

Food Delivery Industry
Blog 27.04.2023

Beating the Odds: Solving Challenges in the Food Delivery Industry

German Regional Bank Mplus Use Case
Case Study 10.04.2023

97% First Call Resolution Made Possible with Mplus Solutions

Latest CX
E-Book 21.03.2023

Latest CX Trends to Unlock the Secrets to an Unmatched Customer Experience in 2023

fuar gorsel
News 20.03.2023

A Journey Into the Changing Customer Experience: CCW 2023

metaverse-blog
Blog 13.03.2023

Explained: Metaverse and the Future of CX

ai-metaverse-customer-support
Blog 13.03.2023

AI and Automation in Metaverse-Based Customer Support

q4-2022-business-results-web
News 01.03.2023

Mplus achieved a record 1.35 billion HRK of revenue, partners with Manpower brand in the region

mplus
Blog

How to Thrive in a Remote Career in Customer Experience

grupna
News 21.12.2022

Mplus improves the relationship of the Croatian National Theater with its audience

Using Commerce
Blog

Using outsourcing to improve customer experience in e-Commerce

Strategy
Blog

Defining the Business of Experience: A Holistic Strategy

weighting
Blog

Weighing the Advantages and Disadvantages of Outsourcing

2.png
Blog

3 Golden Rules For More Engaged Customers